Your business and its continued success is important to us. We get job satisfaction in a job well done, and like to know that the solutions we provide, and the systems we set up and maintain are working for our clients.
Read the testimonials below and see how we follow through on our commitments, and strive to offer the best service possible for your business.
As a Health Care facility that operates 24 hours a day, 7 days a week, uninterrupted and simple to use ICT is imperative. Acre Technologies work to upgrade our phone system to a more reliable, fit for purpose and well supported set up has made such a difference to our day to day operations. Phones are now the last thing on our minds and we can focus on our service delivery.
We were offered different options for hardware, software and payment, so we could select to suit our functional needs and budget. The transition was carried out in stages to minimise disruption and the appropriate training was given to staff. Our new set up is simpler from a user perspective and has been configured to make use of added value functionality, such as door cameras.
When we enquire about additions to our network we are always provided with quotes and options. Not only is our ICT network more reliable, it is well supported. Acre Technologies liaise with our suppliers for us, a service which is included in our support contract, and when we call for support, advice or information the phone is always answered by a human and the response is always professional and friendly.
The service and support we receive from Acre Technologies allows us to focus on delivering a supportive community service without worrying about ICT. We have never looked back.
Acre Technologies have been excellent – they have come in and identified the weaknesses in our system, designed a system we can replace it with, and have gone and upgraded it.
We have moved to more cloud storage, upgraded our hardware and gone with fibre cabling – for us it is about being safe, the more you rely upon computers, you need a system that is reliable and well supported.
Acre Technologies will go out of their way to be here if we need them urgently. We have other projects we want to use them for in the future."
We have been long time clients of Acre Technologies, and most recently they have helped us establish our digital phone network. They have also saved us significant amounts of money getting us onto Google Apps early on, helping keep things simple and cost effective for us.
They offer a very personal service, and tailor the system to your business. They respond very quickly to any problems we may have and are very easy to get hold of and to work with.
We also work closely with Sarah on the Project Kitchens Website. Every month we touch base and go through the analytics, making decisions that help build traffic and reduce bounce rate. We integrate our social media with our website to reach the optimum number of potential new clients.
Acre Technologies offer very affordable quotes for work, but also deliver excellent customer service. We have a good relationship with the team - they respond quickly whenever we have any problems.
They will sit in on our meetings with software developers and grill them on what they are offering. This has ensured we have ended up with the right system I could now see some major hiccups with other systems we had seen but did not go with. Our latest project that Acre Technologies have suggested has been to have VOIP phone systems installed – these could save us a lot of money operating over the internet.
We are expanding our business, and will be definitely using Acre Technologies for all our I.T. needs in our new surgeries.
I would like to thank you and all your team for all the help I have received over the last few months with the upgrade of our systems at NZHRA. Although I seemed to be calling you every 5mins, it appears that everything is working well now. You and your staff have been extremely patient, reliable and friendly to work with which made things a lot easier for me.
Once again thank you.
Nigel and his team have been looking after our I.T. for many years and the service they have given us has been excellent. If we do have a problem they are able to help us immediately. We have no hesitation in recommending Acre Technologies for their technical support.